Ongoing care
CPAP Follow-up, Support and Service
CPAP works best with ongoing support. We review your therapy, help when something isn’t right, and keep your equipment in good working order.
Overview
Your machine records how many hours you use it, how well your mask seals and how many breathing events still occur. Reviewing this data regularly helps catch problems early and keeps your therapy effective.
We can help with common problems such as mask leaks, a dry mouth or nose, swallowing air, noise or discomfort, and we service and clean machines to keep them running well.
Who it’s for
- CPAP users due for a routine review
- Anyone finding therapy uncomfortable or hard to stick with
- Symptoms returning, such as snoring or daytime sleepiness
- Machines that are noisy, faulty or due for servicing
- Travel advice and travel equipment
What to expect
- 1Book a reviewCall or email to book an appointment.
- 2Data downloadWe download and review your therapy data with you.
- 3Fix the problemWe adjust comfort settings, refit your mask or replace parts as needed.
- 4Report to your doctorIf your pressure or treatment may need changing, we send a summary to your doctor.
How to prepare
- Bring your machine, power cable, mask and tubing
- Bring a list of any problems or questions
Frequently asked questions
How often should I have a review?
We recommend a review [FREQUENCY], or any time you notice a change in how you feel or sleep.
Can you service machines you didn’t supply?
[Confirm which brands you can service.]
Can I borrow a machine while mine is being serviced?
[Confirm loan machine availability.]
Ready to book?
Our team will help you with referrals, preparation and any questions.